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FAQ

What method of payment do you accept?

We accept PayPal and credit cards such as Visa, Master Cards, American Express

How do I place an order?
When do I receive my item?

Allow 14 days of processing time

How can I track my order?

After your item has been shipped, an email confirmation will be sent to you from which you can then track its delivery progress. You can also do this by going to My Account. Go to Recent Orders > View Order > Track Your Order.

Our UK Standard delivery option will allow you to track your package via secured mail until it is with Royal Mail for final delivery.

Allow 2-3 business days to receive your order once your order is with Royal Mail

How do I return or exchange an item?

Due to the nature of our products and for health and safety reasons, we cannot refund or exchange an item.